tracker ir 5 stopped working

MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: tracker ir 5 stopped working

Post by MikeWitham »

iceman0870,

Removing Raptr has worked in the past for a few people. Please let me know if that took care of it.

Regards,
Mike Witham
TrackIR Product Manager
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

well unistalling raptor seems to have fixed the crash.now its losing power =on and off while playing and when you go into camera it shows a bunch of little red lights on the left.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: tracker ir 5 stopped working

Post by MikeWitham »

iceman0870,

That likely isn't a power issue, and is more likely a light interference issue. You can do one of two things to help resolve the tracking issues that come along with it. You can increase your light filter threshold in the advanced settings so it will block out the light. Or, you can find the source of the interference and cover it up. If the interference is great enough, you may need to do both.

Regards,
Mike Witham
TrackIR Product Manager
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

lol,you are right sir.damn christmas tree.lol.thank youguys for the help.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: tracker ir 5 stopped working

Post by MikeWitham »

iceman0870,

Ha, it happens a lot this time of year. I guess most of the rest of the year people don't have a pyramid of lights inside their houses. Glad to hear you are back in running order.

Regards,
Mike Witham
TrackIR Product Manager
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