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Re: Trackir No Device Detected
Posted: Fri Nov 04, 2016 6:54 pm
by Stokesified
I'm having this same problem installing Track IR for the first time on Windows 10. None of the solutions in this thread have worked for me. Updating the device driver via Device Manager doesn't find anything. Uninstalling, cleaning, and re-installing didn't work. I just get 'No device detected.' no matter what.
Re: Trackir No Device Detected
Posted: Sat Nov 26, 2016 3:39 pm
by Tuxy42
Hi Stokesified, I have exactly the same problem as you. Did you succeed to resolve your pb? Thanks for your help
Re: Trackir No Device Detected
Posted: Mon Dec 19, 2016 10:54 pm
by Lee66
Update; I found my issue and it may effect others if they did it the same way.
It was your stand alone driver pack (NaturalPoint_USB_Drivers_2.70_x64.exe) not installing drivers that can be recognized by my Windows 7 Pro 64bit after the device was plugged in.
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So to sum up, don't install any drivers at all, and let the software pack (TrackIR_5.4.2.exe) install them for you.
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Works perfect now and in both ETS2 and ATS
Cheers,
Lee
Re: Trackir No Device Detected
Posted: Mon Jan 09, 2017 9:13 am
by Coonts
Hi,
I was trying to instal my new TrackIR 5 on my Win 10 system, but during that it was recognized as "unknow device". Manual match of drivers from TrackIR app folder didn't help. Full clean of app end registry as well...
Any ideas guys?
Thx
Tom
Re: Trackir No Device Detected
Posted: Thu Jan 12, 2017 2:07 pm
by MikeWitham
Coonts,
I want you to unplug the camera, uninstall the software, uninstall the drivers, delete the installer and then reboot. Once rebooted, I want you to download the 5.4.2 installer and then right-click it to select "Run as administrator". Let me know if that fixes the problem. I should note that you do not need to download the drivers, just the 5.4.2 installer.
Regards,
Re: Trackir No Device Detected
Posted: Thu Jan 12, 2017 4:03 pm
by Coonts
Hi Mike,
Works perfect now! I did exactly as you said. I thing before problem was with the driver which I was installing before software.
Thx a lot!
Tom
Re: Trackir No Device Detected
Posted: Tue Jan 17, 2017 1:33 pm
by Magnus
Hi,
I have just bought Track IR and I am constantly getting "No Device Detected" it hasn't worked once. I have been through and tried every solution on this feed and still nothing, any other ideas on how I could fix this?
Magnus
Re: Trackir No Device Detected
Posted: Wed Jan 18, 2017 4:33 pm
by MikeWitham
Magnus,
Thank you for creating a ticket with us, we'll resolve this one way or another. Hopefully it is something we can figure out easily.
Regards,