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Re: Trackir Probleman in games!

Posted: Fri Oct 04, 2024 4:10 pm
by jjpupo
https://www.youtube.com/live/fQbN9ICl9w ... tQePLLPH4L

In this live you can see the choking... specifically at minute 16:30 you can clearly see these stuck moments... at other times too!

Re: Trackir Probleman in games!

Posted: Fri Oct 04, 2024 4:11 pm
by jjpupo

Re: Trackir Probleman in games!

Posted: Sat Oct 05, 2024 12:22 pm
by jjpupo
In this live you can see the choking... specifically at minute 16:30 you can clearly see these stuck moments... at other times too!

Re: Trackir Probleman in games!

Posted: Mon Oct 07, 2024 8:54 am
by jillian.smythe
Hello jjpupo,

This is what our developer recommends:

"For tracking issues, I would suggest the user to check the TrackIR software when the issue starts occurring. If the same tracking issue occurs in there, switch to the Camera View and check to make sure all three markers are tracked continuously and there are no other noise in the background."

Kind Regards,

Re: Trackir Probleman in games!

Posted: Tue Oct 08, 2024 1:45 pm
by jjpupo
This has been verified before! There is nothing that interferes with the Trackir camera

Re: Trackir Probleman in games!

Posted: Wed Oct 09, 2024 1:17 pm
by jillian.smythe
Hello jjpupo,

Have you verified the lack of interference while the game is running? The behavior you are seeing can happen if another LED light source is briefly detected.

Kind Regards,

Re: Trackir Probleman in games!

Posted: Thu Oct 17, 2024 5:11 am
by jjpupo
Well, there is nothing interfering with the camera and no additional red dots. I don't know what's going on and it's really discouraging me!

Re: Trackir Probleman in games!

Posted: Thu Oct 17, 2024 1:45 pm
by jillian.smythe
Hello jjpupo,

Were you able to test with a different computer? Can you try running the software with only a mouse and keyboard connected (no other peripherals)?

Kind Regards,

Re: Trackir Probleman in games!

Posted: Tue Oct 22, 2024 6:13 am
by jjpupo
Nothing I do solves it, I've already tested it on another PC and nothing, no USB together and the problem continues! Giving up in 3, 2, 1....

Re: Trackir Probleman in games!

Posted: Tue Oct 22, 2024 7:57 am
by jillian.smythe
Hello jjpupo,

If the same issue is happening with a different computer, then the issue may be with the TrackIR hardware itself. How old is your TrackIR camera?

Kind Regards,