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Re: TrackIR4 Frustration

Posted: Thu Mar 08, 2007 11:13 am
by engheli
yes, the language is English

Re: TrackIR4 Frustration

Posted: Fri Mar 09, 2007 12:04 pm
by VincentG
Try a clean install of FS9, and the TrackIR software.

Re: TrackIR4 Frustration

Posted: Sun Mar 11, 2007 4:41 am
by g7usl
I have read all these posts and am somewhat surprised at you Vincent.

The guy your dealing with is no fool, he is very acctive in the real world aviation scene.

It's clear to me that the unit he has bought is defective so, why don't you just offer to replace it?

It works great in FSX, it dosen't work AT ALL in FS9! Come on Vincent, pull some wires here, please?

I have been promoting this hardware and have persuaded many freinds to buy it. Because of this, I feel as though I have let Ron down and am relying on you to put things right Vincent? Nobody else has had this problem that I know of. He has been flight simming from the early days and knows when he's in the VC view and when he isn't.

Re: TrackIR4 Frustration

Posted: Mon Mar 12, 2007 3:34 pm
by VincentG
I'm not trying to doubt him in anyway. But, if the unit is working in FSX, and it isn't in fs2004, then it shouldn't be a hardware issue......

Re: TrackIR4 Frustration

Posted: Tue Mar 13, 2007 2:26 am
by engheli
I've tried a clean install of Fs9 and trackir.Still not working with Fs9.

Re: TrackIR4 Frustration

Posted: Tue Mar 13, 2007 12:52 pm
by g7usl
Okay we have already established that previously so why doesen't it work in FS9 when Ron has done everything that you asked him to do?

Are we still going to be discussing this next year too?

Re: TrackIR4 Frustration

Posted: Tue Mar 13, 2007 12:58 pm
by VincentG
I hope to have an answer shortly, as I running it by the development team.....

It could be an issue with a registry setting or key that isn't allowing the TrackIR to detect the application starting....

Re: TrackIR4 Frustration

Posted: Tue Mar 13, 2007 5:19 pm
by Jim
Hello:

Just to jump in here; clearly this isn't a hardware issue, as if the TrackIR works in FSX, the hardware is fine, it is a software issue, and probably a hard to find one at that. The most typical problem is that the language file has been changed in some way, and a reinstall fixes it, so now that we have moved past those issues we can sort out new resolutions.

Thanks for promoting TrackIR and having faith that we do the most we can for all our customers.

Re: TrackIR4 Frustration

Posted: Tue Mar 13, 2007 5:27 pm
by VincentG
We should try a manual uninstall of FS2004...

http://support.microsoft.com/kb/888846/en-us

Re: TrackIR4 Frustration

Posted: Wed Mar 14, 2007 6:22 am
by g7usl
Could Ron shorten this, by perhaps installing the language.dll that is needed?

If so, how would this be possible and would it overwrite the previous IF that IS what's wrong?

Just a thought eh?