forums.naturalpoint.com

Hi again,
sorry for the late answer, my new hardware just got installed yesterday (now I have a Gigabyte GA-P35C-DS3R motherboard with an Intel Core 2 Duo E6750 on it).
Unfortunately, the problem is still here... The TrackIR is directly plugged on one of the motherboard's USB port, and no power save feature is enabled, so I guess it's not coming from the system but the TrackIR unit itself
What should I do now ?

Please send your serial number, and description of your issue to support@naturalpoint.com

Hi there, sorry about the late answer again, I just received my new TrackIR this morning after having sent back the old one (they took their time lol...).
It's been confirmed that for some reason, the TrackIR unit was staying forever in Stand-By mode and couldn't work, so they sent me a new one. I just tested it under FSX and it works perfectly
I also noticed the blue light is now really turquoise while on my old TrackIR it was more deep blue/purple. Don't know if I've got a new revision of the unit (if any exists) but whatever, I hope everything will be ok from now on
Thanks for the support.

No issues.