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Re: Jerky head movement

Posted: Tue May 06, 2008 11:35 am
by VincentG
and this occurs in both the FSX, and FS9?

Re: Jerky head movement

Posted: Wed May 07, 2008 1:09 pm
by Pack
Hello,

I have exactly the same problem but only running FSX. I have two hard drives, one with Windows Vista 64 bits and FSX and the other with Windows XP and FS9.

Everything goes smoothly with XP and FS9 but I have those extrange head movements with Vista and FSX.

I have the latest Track IR software in both systems.

Thanks for the support

Francisco

Re: Jerky head movement

Posted: Wed May 07, 2008 1:17 pm
by bunchy
Yes, but to a lesser extent in FS9.

Stu

Re: Jerky head movement

Posted: Wed May 07, 2008 1:34 pm
by VincentG
In the following folder location, C:\Program Files\NaturalPoint\TrackIR4\Profiles, what is the file size for each profile?

Connected directly to the system, or using a hub?

tried moving USB ports?

Re: Jerky head movement

Posted: Thu May 08, 2008 12:06 am
by bunchy
Vincent,

I've tried all my available USB ports, same performance with all of them... jerky basically.

On to profile file sizes:

Combat_Flight.XML 1.83KB (4.00KB on disk)
Default_Profile.XML 3.91KB (4.00KB on disk)
Flight.XML 1.82KB (4.00KB on disk)
Racing.XML 1.68KB (4.00KB on disk)

Stu

Re: Jerky head movement

Posted: Thu May 08, 2008 10:39 am
by VincentG
Do you have the periodic news check option disabled?

Re: Jerky head movement

Posted: Thu May 08, 2008 11:39 am
by bunchy
No, it's enabled

Stu

Re: Jerky head movement

Posted: Thu May 08, 2008 1:08 pm
by VincentG
Try disabling......

Re: Jerky head movement

Posted: Fri May 09, 2008 10:55 am
by bunchy
Sorry, Vincent.

Disabling had no positive effect. Jerkiness is same as before.

Stu

Re: Jerky head movement

Posted: Mon May 12, 2008 11:49 am
by bunchy
Vincent,

I have run out of ideas to make this device work.

I hope you can find the magic something to fix it but if not, how do I go about getting it replaced under warranty, if indeed it is faulty?

Stu