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Re: Arena don't see the license file .dat
Posted: Wed Jul 09, 2008 11:32 am
by andygraph
arena dont read the dat file when the camera is not plugged to pc but arena "start"
arena dont start if the camera is plugged to pc
antivirus?
Avast
Re: Arena don't see the license file .dat
Posted: Wed Jul 09, 2008 11:51 am
by VincentG
Can you try a clean install of the software using 1.3.035
http://www.naturalpoint.com/optitrack/s ... l#software
Re: Arena don't see the license file .dat
Posted: Wed Jul 09, 2008 5:31 pm
by andygraph
I have installed the 1.3.035 version but i have the same problem but with a difference, now the red led cameras is not alight.
Re: Arena don't see the license file .dat
Posted: Thu Jul 10, 2008 4:39 am
by andygraph
This morning i have start arena and all work
very strange .... i have calibrate the cameras and save the .cal file and all ok but when i have restart the pc and i have try to re-open the arena, again the old problem! arena is start but i don't see the interface i see the arena in work only with alt-ctrl-canc..
Re: Arena don't see the license file .dat
Posted: Thu Jul 10, 2008 10:50 am
by VincentG
Ok, this could be am issue with the cameras not getting enough power.
1 - You are using the dlink hubs we sent with the cameras?
2 - Have you tried unplugging the cameras, from the PC, and the hubs? Rebooting the system, then plug the cameras back into the hubs -> hubs into the system -> then start the Software again.
Re: Arena don't see the license file .dat
Posted: Thu Jul 10, 2008 11:02 am
by andygraph
This morning i have work good with arena all was working fine
i have make calibration i have see the numbers led on camera 1,2,3,4,5,6
i have create my calibration setup all ok
so my hubs work fine
But when i have reboot the pc and restart arena ... nothing arena don't start.
Re: Arena don't see the license file .dat
Posted: Thu Jul 10, 2008 11:14 am
by andygraph
yes i have follow the 2 suggestion about unplugging and now work !!!
but when i make reboot i have the same problem
Re: Arena don't see the license file .dat
Posted: Thu Jul 10, 2008 11:20 am
by VincentG
Does this also happen if you power down the PC, and then reboot?
Re: Arena don't see the license file .dat
Posted: Thu Jul 10, 2008 11:32 am
by andygraph
yes.. only then reboot with usb camera and hubs blug to pc
but if the usb cables camera is not plug to hubs and reboot the pc and then plug the usb cameras to hubs , all work and arena is open ...
Re: Arena don't see the license file .dat
Posted: Thu Jul 10, 2008 12:00 pm
by VincentG
How many cameras per hub?
How many hubs?