Black Shark: Unhandled Error appears

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Black Shark: Unhandled Error appears

Post by VincentG »

Saitek software running?

Have you tried testing without the joystick installed?
AlphaOneSix
Posts: 8
Joined: Thu Dec 25, 2008 2:56 pm

Re: Black Shark: Unhandled Error appears

Post by AlphaOneSix »

No, I don't run the Saitek software. I have not yet tried unplugging my X52.

After you asked me what other programs were running, I closed them all. I have never run BS without other apps open. So far, it's working, several missions in a row. I'm scared to shut down TrackIR in case it's something else. ;)
AlphaOneSix
Posts: 8
Joined: Thu Dec 25, 2008 2:56 pm

Re: Black Shark: Unhandled Error appears

Post by AlphaOneSix »

It's back to failing again after I had to reboot.

Of note: I can't close the app? I don't know how long this has been going on, because I never have to close it, since it crashes. Well I tried closing it and the popup asks if I'm sure I want to exit. I say yes and it hangs and I have to kill the process.

Also, when uninstalling the software through the control panel, the process never seems to finish. I have to kill the add/remove programs app. If I reopen the add.remove programs window, TrackIR is no longer in the list, but it seems like something is hanging with the uninstall.
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Black Shark: Unhandled Error appears

Post by VincentG »

Are you running any Anti-virus/Firewall software?

In the following folder location, C:\Program Files\NaturalPoint\TrackIR4\Profiles, what is the file size for each profile?
AlphaOneSix
Posts: 8
Joined: Thu Dec 25, 2008 2:56 pm

Re: Black Shark: Unhandled Error appears

Post by AlphaOneSix »

I've uninstalled my anti-virus software completely. I am not running any kind of firewall, and the default Windows firewall is disabled.

The profiles are either 2kb or 4kb (two of each size).
AlphaOneSix
Posts: 8
Joined: Thu Dec 25, 2008 2:56 pm

Re: Black Shark: Unhandled Error appears

Post by AlphaOneSix »

I have gotten it to work again. Uninstall would still hang, but I removed NaturalPoint directory and deleted all Registry keys associated with Naturalpoint. Then I stopped every startup program (well, disabled them from starting at startup) and rebooted, followed by 10th install of TrackIR. ;) So far so good. Will see what happens over time.
AlphaOneSix
Posts: 8
Joined: Thu Dec 25, 2008 2:56 pm

Re: Black Shark: Unhandled Error appears

Post by AlphaOneSix »

Still working, with a caveat. When I close the TracIR app, it hangs, and I have to do the whole "end now" routine. But after that it starts again and still works.
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Black Shark: Unhandled Error appears

Post by VincentG »

Connected directly to the PC, or using a hub?
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