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Re: Same issue as everyone else...(TrackClip is useless)

Posted: Fri Jul 10, 2009 6:45 pm
by Pyrodox
Hello.

I just received my TrackIR 5 and TrackClip Pro today. I am having this exact problem.

I have taken a screenshot of my camera view, I too have the 3 large dots surrounded by 6 smaller dots, no reflective material or light sources behind me.

Is my issue the same as noted in this thread? Image

Re: Same issue as everyone else...(TrackClip is useless)

Posted: Mon Jul 13, 2009 9:40 am
by Seth Steiling
Hi Pyrodox,

Unfortunately, this does look like the same issue. Please contact support@naturalpoint.com for RMA information.

-Seth