Page 2 of 2
					
				Re: TrackIR 5 crashing at startup
				Posted: Tue Dec 07, 2010 2:29 pm
				by Fish
				Been having similar problem, posted some time ago   
(Here)  . Not so bad as original poster, but maybe 7/8 times before it starts. 
Tried the suggested NT4 SP5 compatibility, and it pretty much works most times. 9/10. 
Nice find. 
Wonder will this  lead to a performance loss?
Graphics is ATI Cat 10.11 No Open Gl settings enabled. System windows 7.
 
			 
			
					
				Re: TrackIR 5 crashing at startup
				Posted: Sat Dec 25, 2010 11:14 am
				by Trips
				Same problem here
XP SP3
nVidia 460
Works okay in NT4 Compatibility mode
			 
			
					
				Re: TrackIR 5 crashing at startup
				Posted: Mon Dec 27, 2010 5:39 pm
				by VincentG
				[quote=Trips]Same problem here
XP SP3
nVidia 460
Works okay in NT4 Compatibility mode[/quote] 
What version of the TrackIR software are you using?
			 
			
					
				Re: TrackIR 5 crashing at startup
				Posted: Fri May 17, 2013 9:10 am
				by Xakata
				Hi,
I am having the same problem with version 5.2.0.200.
I have an NVidia GTX285 on windows 7 x64.
Used to happen frequently but now it crashes every time I start the software. (re-booting pc makes no difference)
Any help is greatly appreciated.
Thanks & Regards,
Gabriel Mamo
			 
			
					
				Re: TrackIR 5 crashing at startup
				Posted: Fri May 17, 2013 5:09 pm
				by NaturalPoint-Dustin
				Hi Gabriel
Have you changed anything recently that may have caused this?  A driver update?  A change of hardware?
			 
			
					
				Re: TrackIR 5 crashing at startup
				Posted: Sun May 19, 2013 6:06 am
				by Xakata
				Hi Dustin,
I have Track IR for about a week now I think and I formatted my pc just before receiving the device. But during this week, no changes have been made.
The problem started right away but I just unplugged the USB, plugged it back in and the software would start.
But now I'm having a really hard time..
Do you need more info about my hardware / drivers?
Thanks.
			 
			
					
				Re: TrackIR 5 crashing at startup
				Posted: Mon May 20, 2013 4:55 pm
				by NaturalPoint-Dustin
				Yes, more information would be great, do you know how to create a dxdiag report?  Could I have you create a ticket at help.naturalpoint.com?  
Best Regards,
			 
			
					
				Re: TrackIR 5 crashing at startup
				Posted: Tue May 21, 2013 2:48 am
				by Xakata
				Hi Dustin,
I have created the ticket and attached to it my dxdiag report.
Thanks!