forums.naturalpoint.com

Have you tried moving USB ports, on another system?

Hi there,

I too have the same problem, developed about 6 months ago and thought perhaps I'm out of warranty? I bought track ir5 about 4 years ago? One day it just started acting buggy with these symptoms, and sometimes if I reload track5 about 60 times over a period of a few days, it will suddenly work albiet not perfectly. Sometimes smooth, sometimes jaggy, and then the red sketchy line s within the camera window.

Rebooting has not helped, changing ports don't help, uninstalling/reinstalling don't help, removing registry keys has not helped.

I think it's a hardware issue and wonder what remedies I may have.

Thank you for your help, it is such a great product and I rely on it heavily for my flight sims.

Hello Charliemt,

It sounds to me like your device may be failing. Please start a ticket with me at help.naturalpoint.com so we can explore this issue a little more.

Best regards,