forums.naturalpoint.com

Thrud,

Please excuse the confusion, we mean that you should contact NaturalPoint directly via Email (sales@naturalpoint.com). The forums are a form of direct technical support, however they are not appropriate for the exhange of some kinds of information (such as if we need your shipping address or phone number).

Thank you

The forum is also moderated by technical support, but there can be certain questions and answers that we ask, that we don't want posted on the forums.

thank you for the clarification.

back on topic now, any help on this issue? have you seen it before? am i making sense? other readers, are you experiencing this?

i use the device everyday and i've been without it for 3 days now.

i still have my TIR3. it doesn't suffer the same symptoms

Increase the 'smoothing' in your settings to enhance the screening out of extraneous reflections.

if you looked at my screen shots of my settings, you'll notice it is already at 100%

Has anything been resolved in this thread?

We have resolved some issues.......

can you guys PM me, email me, or respond to my email with what action to take next?

I did reply to your email on Fri 9/29/2006 9:28 AM. I asked you for your serial #.

I am still waiting for your response.

my apoligies, my spam folder caught it.

however, it was posted in my original post with all the pics

any ideas anyone?
unit #is 50624