forums.naturalpoint.com

Posted: **Mon May 21, 2012 11:03 am**

Back Again

Built a new computer
Track IR5 was working on my old computer

On the first installation Windows recognized the device and I got the "No device detected" error

Uninstalled and deleted Natural Point folder from C drive
UAC control set to "never notify"
Downloaded 5.1.3 Final software to desktop, Ran as administrator

Device does not appear in Device Manager

Thoughts?

Posted: **Tue May 22, 2012 3:41 pm**

Hey, looks like we're talking over email too. TrackIR does not appear in HID, it's in it's own heading called "NaturalPoint Devices". Do you see that in the device manager?

Posted: **Wed May 23, 2012 10:57 am**

Thanks for your help Mike
Looks like its some sort of hardware failure
So question is... should I get another TrackIR5 or wait for the TrackIR6?

Posted: **Wed May 23, 2012 11:09 am**

At the moment there are no plans on the table for a TrackIR 6, so I'd recommend going with the 5

Posted: **Sat Jun 09, 2012 10:53 am**

Received my new TrackIR5
Plugged it in,
Runs with no problems

Thanks again for help Mike
Much appreciated

forums.naturalpoint.com

In the event of a hardware failure..

Re: In the event of a hardware failure..

Re: In the event of a hardware failure..

Re: In the event of a hardware failure..

Re: In the event of a hardware failure..

Re: In the event of a hardware failure..