Page 1 of 1
Could not identify head markers
Posted: Mon Feb 20, 2012 11:03 am
by JRCompton2011
I'm having some trouble with the Facial Capture Wizard. It works perfectly fine until I get to the part where you need to select the head markers. I select all for markers and hit "create" but a window pops up that says "could not identify markers". I've tried to select the markers several different ways but it still doesn't work.
Re: Could not identify head markers
Posted: Tue Feb 21, 2012 4:24 pm
by NaturalPoint - Mike
Could you get a screenshot of the facial capture wizard with the head markers selected and post it? Additionally, what template are you attempting to create?
Re: Could not identify head markers
Posted: Fri Feb 24, 2012 1:05 pm
by JRCompton2011
Re: Could not identify head markers
Posted: Sat Feb 25, 2012 6:10 pm
by DonBurroni
are u missing a nose marker?
Re: Could not identify head markers
Posted: Mon Feb 27, 2012 10:38 am
by JRCompton2011
No, we used the 23 marker set up
Re: Could not identify head markers
Posted: Mon Feb 27, 2012 11:34 am
by DonBurroni
I could be wrong but you have alot more than 23 markers in those images.
Re: Could not identify head markers
Posted: Mon Feb 27, 2012 7:36 pm
by NaturalPoint - Mike
I count 35+4 in the initial picture you sent, which would cause this issue. It is throwing the error because you selected the 23+4 model and gave it too many markers. If you want to use 35+4, the custom template should be used.