So where can I get support then?

[Dexmeister]

I guess nowhere then.

[609IAP_Recon]

I will try to help you bud, let me get the facts down:

If you hit the 'pause' button (default f9?) - your trackir doesn't go red/green?

[ February 14, 2003, 07:31 PM: Message edited by: 609IAP_Recon ]

[Dexmeister]

This board, new and all, isn't yielding any assistance on resolving the fact that my hotkeys don't work.

I've sent my query to support@headtracking.com.

Contacting the company I purchased trackIR is giving me the same results - none.

I've already dug around and found many things to try while waiting for help. I've tried those many things, no improvement.

So where might I actually get some help then? Am I the victim of a large conspiracy to ignore me? Seriously, I'm trying to be patient but getting 'zero' doesn't help.

Thanks for any assistance, and my problem is here:
http://forums.naturalpoint.com/cgi-bin/ ... 3;t=000044

[Halstead York]

Dexmeister-

We've been corresponding over e-mail, and I just wanted you to know that you haven't been ignored. The fact is that we're still not quite sure what the root of your problem is, and I didn't see any point in contacting you with no new information.

Which I guess I just did.

Anyway, we are looking into it and I hope to have something substantive to offer you soon.

[Dexmeister]

Thanks for replying and if there's anything I can test to help pinpoint the problem, let me know.