download software

[commandojoe]

hello i have just bought trackir 5 from an ebay member without download disc could someone point me in the right direction or link to download also is there a series of downloads to go through to get the latest up to date version im running a tower with uprated graphics card on windows 7 many thanks

[Seth Steiling]

You'll want version 5.1.3 Final (only one download/installation required):

http://www.naturalpoint.com/trackir/06- ... nuals.html

[commandojoe]

thankyou seth regards

[commandojoe]

hi seth i have downloaded 5.1.3 final as instructed but when i run the file i keep getting an error saying " interface not registered " or " class not registered " and then it just shuts down ??? i have follwed the online trouble shooting but no luck any suggestions thanks

[NaturalPoint - Mike]

My apologies, I've been out on an extended weekend.

If you're getting that message when trying to run the software downloaded from the website, I would recommend setting up a remote desktop troubleshooting session so that we can walk you through or assist you directly in setting the software up. Please email support@naturalpoint.com for more information.

[j2h]

I had the same problem and it appeared that the Avast AutoSandbox was blocking the installation. So, if you also use Avast for your antivirus protection this might be the cause.
Solution: temporarily disable the AutoSandbox.

Good luck
j2h

[NaturalPoint - Mike]

Good tip!