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Trackir 3 defect? 2 Questions

Posted: Mon Nov 26, 2012 9:22 am
by StevBrennan
Hi there...

i've bought a used trackir3 pro.
If i connect it to my USB my PC not even opens a windows to install any driver, seems it is not recognized at all. Is this a usual behavior (i have not installed drivers before, but windows should recognize a new unknown device?)

second question, on the left side of the device there is a plug where i can put in something...is this for a powersupply? or for what is it used?

Thanks a lot

regards

Stev

Re: Trackir 3 defect? 2 Questions

Posted: Tue Nov 27, 2012 10:57 am
by jolsonsalem
Does it show up in Device Manager under NaturalPoint Devices or do you have an "Unknown Device" with a yellow caution symbol? Do any of the LEDs come on when it is plugged in?

As for the port on the side it is part of a shared component with some of our other devices but is not used with the TrackIR 3.

Re: Trackir 3 defect? 2 Questions

Posted: Fri Nov 30, 2012 8:50 am
by StevBrennan
Hi Jeff,

thanks for your response.
No it is not shown as unknown nor as unknown Device, it's just not recognized at all...i first thought i need a additional powersupply, but now it seems its defect :(
regards
Stev

Re: Trackir 3 defect? 2 Questions

Posted: Fri Nov 30, 2012 10:13 am
by jolsonsalem
If it isn't detected at all it could be that the camera has failed. I would try it on another PC first before giving up all hope though.

Re: Trackir 3 defect? 2 Questions

Posted: Wed Dec 05, 2012 11:56 pm
by StevBrennan
Hi Jeff..unfortunately not even on another PC...
think it is just defect...
checked also the cable with a device and it is OK.

someone interested in this device? ;)
regards