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TrackIR lense scratched, chipped

Posted: Tue Jan 01, 2013 10:48 am
by BlueHeron
I just received TrackIR 5 in the mail and although it was well packaged, there are loads of miniature scratches in the lense.

The unit seems to be working normally as far as I can tell, but I don't want to run into trouble later. Should I be concerned about this?

Re: TrackIR lense scratched, chipped

Posted: Wed Jan 02, 2013 2:46 pm
by jolsonsalem
Can you send me an email with a picture of the scratched lens cover and your order number?

jeff@naturalpoint.com

Re: TrackIR lense scratched, chipped

Posted: Wed Jan 09, 2013 8:55 am
by BlueHeron
It looks like it's been running for a while now without any problems, so the camera is probably alright despite the scratches.