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Blue led on track ir 4
Posted: Tue Jan 15, 2013 2:13 am
by berniemansell
I have had this track ir 4 for some time now and it has worked great then one day it stopped working for no reason. I uninstalled the software and installed the latest software and the connected the trackir usb. it installs the driver and looks good. but when i move the hat infront of the lense it doesnot detect it. a blue led is flashing on the unit every 5 seconds. no other leds flash. please help?
Re: Blue led on track ir 4
Posted: Tue Jan 15, 2013 10:08 am
by jolsonsalem
A flashing blue LED means that it is in low power mode. Are you using version 4 or 5 of the TrackIR software?
Re: Blue led on track ir 4
Posted: Fri Mar 07, 2014 2:04 am
by papluh
same thing happend to me...only blue light flashing in intervals.
system detects the tir a i can easily install,but finally,it does not work.
i use 5.2.2 version
Re: Blue led on track ir 4
Posted: Mon Mar 10, 2014 9:36 am
by MikeWitham
Hello papluh,
Your TIR unit may not be getting enough power, or it may be a different failure. I would like you to go to help.naturalpoint.com and create a helpdesk ticket with me. I would like to test a few possible solutions and then post the correct one here.
Best regards,
Re: Blue led on track ir 4
Posted: Wed Mar 12, 2014 12:36 am
by papluh
1/i will try to measure/change usb cable
2/if it does not help i will put it in the waste basket : =)
Re: Blue led on track ir 4
Posted: Wed Mar 12, 2014 9:01 am
by MikeWitham
Hello papluh,
Thanks for the update, and please let me know how it goes.