Activated Hardware Key shown as not connected
Posted: Fri Mar 15, 2013 11:51 pm
Hello All,
This is an urgent issue for me. I appreciate your any thought.
I successfully activated Track Tool with hardware key (e.g 122000 ). However, when I open Track Tool software it says "Device (serial # 122000 not connected)." When I open license info window as shown in the attached image, it says hardware key is connected but with different serial # (122009).
I am in trouble now. Did you ever see this kind of errors?
Thanks,
Jang