NON DELIVERY OF ORDER FROM N/P ONLINE SALES

[Simbo]

I am extremely annoyed and disapointed that after ordering a vector clip on December 15th 2005 (order no #18163 which has not been delivered) and sending 3 emails to query the order I have been completely ignored by the sales team.
Not once has anybody got in touch with me concerning the order which leaves a very nasty taste in my mouth.
This is the mail I recieved after ordering,

Dear Paul ,

Your order has been shipped! The UPS tracking number
for this order is order shipped via usps 12-15-05 oo. You will not be able to
track your order until it has been picked up by UPS at our
next scheduled pickup (M-F 4:00pm PST).

Thanks again for your order.

Natural Point Sales Team

Can anyone make sense of the above ??What does this mean,

The UPS tracking number
for this order is order shipped via usps 12-15-05 oo.

I have emailed the sales team once again threatening legal action,a route niether of us I am sure will want to go down.

This is the only way I can get the message to Natural point , so please get your sales team to mail me asap.

Disappointed !!

[rodom]

I responded to your other exact same post. See below.

http://forums.naturalpoint.com/cgi-bin/ ... 8;t=000036