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Out of memory
Posted: Tue May 07, 2013 11:44 am
by steffen
I get an "Out of memory" message when pressing the "Apply" button after a successful 3-point calibration with "Excellent" results on a WinXP system with 2GB of free memory (WinXP sees a total memory of 3GB) and using 4 cameras.
Is this a known issue?
Re: Out of memory
Posted: Tue May 07, 2013 12:32 pm
by NaturalPoint-Dustin
Dear Sgt,
I am currently looking into this issue for you. In the meantime, could you please create a ticket as well at:
help.naturalpoint.com
Re: Out of memory
Posted: Tue May 07, 2013 12:46 pm
by jmckisson
I am having the same issue as well, currently having to connect the tracking system to a separate 64 bit machine to get any calibration quality other than low.
Re: Out of memory
Posted: Tue May 07, 2013 6:28 pm
by steffen
Good to hear, I am not alone. Ticket created as suggested.
Re: Out of memory
Posted: Wed May 08, 2013 12:34 pm
by NaturalPoint-Dustin
Hi Guys,
Could you please gather the following information:
1. Operation System - 32 bit or 64 bit as well
2. Motive Version - 32 bit or 64 bit
3. Repeatable steps
4. Dxdiag file
Could you please submit this all to help.naturalpoint.com
Re: Out of memory
Posted: Tue May 28, 2013 8:22 am
by humberto
Hello
I have the same problem. I am sending the required info to help.naturalpoint.com
Is there a solution already?
Thanks
Re: Out of memory
Posted: Tue May 28, 2013 9:37 am
by NaturalPoint-Dustin
Hello,
We have updated Motive that includes a potential fix for the Out of Memory error. You may find and download the new version of Motive here:
http://www.naturalpoint.com/optitrack/downloads/
If you are still seeing the "Out of Memory" error, please submit steps that are as detailed as possible to reproduce the issue.
Best Regards,