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Motive runs slow
Posted: Wed May 08, 2013 2:52 am
by whynotzoidberg
Hi there,
We have a small setup of 6 cameras and 2 hubs (3 cameras on each hub) running with a Tracking Tools license.
A few days ago we installed the 64-bit version of Motive on the same computer. Compared to Tracking Tools, Motive runs really slow. When looking at the live view of the cameras it takes seconds until you can see any movement.
Our computer has the following specs:
- 3GB RAM
- Intel Core 2 Duo E7400 2.8GHz
- Windows 7 64-bit
Any idea what the cause may be? Would it be recommended to install the 32 bit version?
All the best,
Martin
Re: Motive runs slow
Posted: Thu May 09, 2013 9:32 am
by NaturalPoint-Dustin
Hi Martin,
I am sorry Motive is running slow on your computer. Were you able to run the 32 bit version and test this out? If so, did it make a difference? What are the 6 cameras being used? Could I have you create a dxdiag report and submit it to us at help.naturalpoint.com?
Re: Motive runs slow
Posted: Mon May 13, 2013 3:44 am
by DonBurroni
Same issue here, captures ok, but the display is about 5fps - we are using an 8 core xeon box!
Re: Motive runs slow
Posted: Mon May 13, 2013 2:34 pm
by NaturalPoint-Dustin
Hi DonBurroni,
I believe you submitted a ticket through help.naturalpoint.com
We have resolved most of your issues this morning, I will continue to support you through the DeskPro ticket.
Best Regards,
Re: Motive runs slow
Posted: Fri May 24, 2013 7:35 am
by circassia
Hi @ all,
when you did the wanding, a huge point-cloud will appear, atm this point-cloud cannot be "hidden" (couldn't find anything) but what you can do is, just open the project again and the poin-cloud is gone and the performance is much better!
Re: Motive runs slow
Posted: Thu May 30, 2013 6:50 am
by whynotzoidberg
Hi Dustin,
sorry for the late reply. I installed Motive 1.0.0 32-bit to no avail. Right now I have another computer running XP which works fine with Motive.
If I have time I will connect the Win7 computer again and try to run the new Motive 1.0.1 Version...
We have 6 V100:R2 cameras.
All the best,
Martin
Re: Motive runs slow
Posted: Tue Jun 25, 2013 5:06 am
by whynotzoidberg
Just to give an update: It seems that the problem is the insufficient graphics card we have in this computer. We use the onboard graphics chip which is not "modern" enough for Motive.
Next step is to aquire and test the system with a "modern, discreet graphics card" as is stated in the requirements for Motive.
Re: Motive runs slow
Posted: Tue Jun 25, 2013 11:02 am
by NaturalPoint-Dustin
Thanks for the status update Martin. I look forward to your test results. Please keep us posted!