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trackIR installation software

Posted: Thu May 23, 2013 8:57 am
by etwas77
hello,

years ago i have bought trackir pack (for my il2 sturmovik). didn use it lately like years too. it seems i cannot find original soft cd and cannot find where to download it. is there a possibility to get it?

thanks,
et.

Re: trackIR installation software

Posted: Thu May 23, 2013 9:31 am
by NaturalPoint-Dustin
Hello,

You can find all of our TrackIR software downloads here:

http://www.naturalpoint.com/trackir/06- ... nuals.html

Best Regards,

Re: trackIR installation software

Posted: Thu May 23, 2013 9:32 am
by etwas77
ok, i have downloaded and installed Software Version 3.13 on win7 machine. it cannot find the device. any suggestions?

Re: trackIR installation software

Posted: Thu May 23, 2013 9:43 am
by etwas77
i forgot to mention i have win7 64bit. is there a possibility to use first generation trackir device on it?

Re: trackIR installation software

Posted: Fri May 24, 2013 8:17 am
by etwas77
bump. any1 from naturalpoint here?

Re: trackIR installation software

Posted: Fri May 24, 2013 10:21 am
by NaturalPoint-Dustin
What TrackIR product are you currently using?

Re: trackIR installation software

Posted: Fri May 24, 2013 2:03 pm
by etwas77
original device, first version ever, bought in 2003 or so..

Re: trackIR installation software

Posted: Tue May 28, 2013 4:12 pm
by NaturalPoint-Dustin
Hello,

Are you using USB 2.0 port or USB 3.0? Are connecting this to a USB hub, or the PC directly? Is Windows detecting your unit in Device Manager?

Re: trackIR installation software

Posted: Mon Jul 22, 2013 1:48 pm
by paulygxD
I just got a trackir4 pro with trackclip pro and i installed the software. whenever i try to open the install wizard it says error writing to the temporary location or error extracting to the temporary location. when i try to re install the software nothing starts to download. any ideas?

Re: trackIR installation software

Posted: Tue Jul 23, 2013 10:16 am
by NaturalPoint-Dustin
paulygxD wrote:I just got a trackir4 pro with trackclip pro and i installed the software. whenever i try to open the install wizard it says error writing to the temporary location or error extracting to the temporary location. when i try to re install the software nothing starts to download. any ideas?
Hi PaulygxD,

Could you please create a ticket with us at help.naturalpoint.com? I look forward to your response.

Best Regards,