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Track IR startup issue on windows 8
Posted: Mon Sep 02, 2013 5:05 am
by sotosev
Hi,
Last month I install windows 8 x64 after getting a new bigger capacity SSD.
Everything works fine except a little problem with software (trackir5) not starting up automatic after windows boot! If I double click the TrackIr 5 shortcut program runs fine, no problem at all. Only, why can't start automatic after I boot my system and have to run it manually every time I run windows 8!
I have to say that I already tick the option to run in every time windows starts.
Any suggestion ?
Re: Track IR startup issue on windows 8
Posted: Thu Sep 05, 2013 4:40 pm
by NaturalPoint-Dustin
Hello,
I apologize for the inconvenience. We are aware of some customers experiencing this issue and are looking for a workaround. I will be able to keep you updated if you create a ticket with us at:
help.naturalpoint.com
Best Regards,
Re: Track IR startup issue on windows 8
Posted: Fri Aug 21, 2015 3:29 am
by Torbjoern
Dear Sir,
have you been able to find a work-around on this problem? I've experienced it on Windows 8, 8.1, and 10 (all clean installs). I'm more than happy to help with more info on this issue from my local setup. Please let me know how to proceed
Sincerely
Torbjoern
Re: Track IR startup issue on windows 8
Posted: Wed Aug 26, 2015 4:31 pm
by MikeWitham
Torbjoern,
I have been fighting this issue behind the scenes and hopefully will have a solution soon. What I do have is a work around for the time being. Hit start, and type in Task Scheduler, once in there you just need to choose to create a basic task and set up SmartNav to run when the computer starts. I know it isn't perfect, but it should do the trick until I can get the software mended.
Regards,
Re: Track IR startup issue on windows 8
Posted: Thu Aug 27, 2015 12:22 am
by Torbjoern
Thanks Mike.
Yeah, task-scheduling should be able to help me force through during startup.
Why didn't I think of that... Good idea
If you need any event-logs, system-info or want me to debug this further, don't hesitate to ask.
Best regards,
Torbjoern
Re: Track IR startup issue on windows 8
Posted: Wed Dec 16, 2015 12:28 pm
by doublealpha
Trackir not starting with Windows 10 either. I'll try the taskscheduler workaround. Thanks.
Re: Track IR startup issue on windows 8
Posted: Fri Dec 18, 2015 12:39 pm
by MikeWitham
doublealpha,
It should still work as a workaround, but there should be a more permanent fix inbound in not too long.
Regards,
Re: Track IR startup issue on windows 8
Posted: Sun Dec 27, 2015 4:00 pm
by jjohnson241
Please include me in the notification of a fix for the start up issue.
Win 10 x64.
Thanks
Re: Track IR startup issue on windows 8
Posted: Mon Dec 28, 2015 3:38 pm
by MikeWitham
Hello,
Please load the newest software from
http://www.naturalpoint.com/trackir/downloads/ and it should resolve the startup issue. Please let me know if it helps.