Questions concerning Arena crashing when trying to capture
Posted: Tue Oct 15, 2013 5:55 am
Hi everyone,
I am currently using Optitrack Arena version 1.8.6 with 8 cameras (Model V100:R2) and I seem to be having a problem when I try to capture. I have completed the calibration, which I was able to do just fine, and also create the rigid body. However, when I go to open data >open calibration/rigid body files>play/record under the capture heading on the bottom, Arena displays an error message like this:
Runtime error!
Program: C:\Program Files\Optitrack\Arena\Arena.exe
This application has requested the Runtime to terminate in an unusual way. Please contact the application´s support team for more information.
And then the program closes. Every time. Has anyone else had the same problem or can provide any insight on how to fix it?
Thank you,
Dana
I am currently using Optitrack Arena version 1.8.6 with 8 cameras (Model V100:R2) and I seem to be having a problem when I try to capture. I have completed the calibration, which I was able to do just fine, and also create the rigid body. However, when I go to open data >open calibration/rigid body files>play/record under the capture heading on the bottom, Arena displays an error message like this:
Runtime error!
Program: C:\Program Files\Optitrack\Arena\Arena.exe
This application has requested the Runtime to terminate in an unusual way. Please contact the application´s support team for more information.
And then the program closes. Every time. Has anyone else had the same problem or can provide any insight on how to fix it?
Thank you,
Dana