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I had a computer problem and ad to reinstall Track IR 5 (v 5.1.3). It worked perfectly before. Now in the game (Aces High) the green light on the lower left corner of the camera flashes on and off and movements are very jerky. The green light on the right side stays on continuously. Prior to the reinstall both green lights were on continuously. Any ideas on what the problem is?

Hello LTARgnr,

The green light on the lower left corner of the camera should light up when it is tracking your TrackClip or TrackClip PRO. If it is flashing on and off then the camera is unable to track consistently. I would change the TrackIR software to camera view and look for red spots that may be causing the interference. I would also try to eliminate any light source that may have a negative impact on the camera's functionality. You may want to adjust the light threshold to assist in filtering out unwanted IR interference.

I have supplied a link to our 5.0 software manual. LED status lights are in section 4.3, and adjustments to the light filter threshold are in section 5.8.3.

http://www.naturalpoint.com/trackir/sup ... index.html

You are also more than welcome to submit a helpdesk ticket at help.naturalpoint.com if you need further assistance.

Best regards,