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Broke Base and Pro clip sensors falling off

Posted: Sun Jan 19, 2014 12:48 pm
by aglavan84
My Base leg broke off and My pro clip sensors keep falling off. I am still under warranty and want to know what I can do. I love this product but why does it break when it cost a good deal of money?

Re: Broke Base and Pro clip sensors falling off

Posted: Mon Jan 20, 2014 9:41 am
by MikeWitham
Hello aglavan84,

I would like to go over options with you and check your warranty status. Please submit a ticket at help.naturalpoint.com and I will be more than happy to help you.

Best regards,