Uninstalled Software and still having issues in game

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sampsonnation
Posts: 2
Joined: Thu Jan 23, 2014 12:15 am

Uninstalled Software and still having issues in game

Post by sampsonnation »

I uninstalled the software via the uninstall programs panel. It seems that when I am in a game that is TrackIR enabled and I press the Escape button, my view completely look to the ground by itself.

I don't know why this is... It only started happening after I was using the TrackIR. I have since returned the product and uninstalled the software.

Anyone have an idea on why this is happening? It's really annoying!
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Uninstalled Software and still having issues in game

Post by MikeWitham »

Hello sampsonnation,

I sent you a reply a moment ago through our helpdesk. I will have to replicate the issue here in order to come up with a solution. I will keep you in the loop about what I find. Is there any specific games that it happens in? What game did you notice it in first? Have you disabled TrackIR support in the games through their configuration menus? It is often times listed under controllers.
Mike Witham
TrackIR Product Manager
sampsonnation
Posts: 2
Joined: Thu Jan 23, 2014 12:15 am

Re: Uninstalled Software and still having issues in game

Post by sampsonnation »

Issue solved. Turns out it wasn't related to TrackIR.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Uninstalled Software and still having issues in game

Post by MikeWitham »

Thank you for the update. I'm glad to hear you are up and running!
Mike Witham
TrackIR Product Manager
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