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Confused by which driver to download.....

Posted: Tue Aug 05, 2014 11:27 pm
by drex
Hi,

I have Trackir 5, and have been using software version 5.0 Final B, and everything
seems to be working fine apart from, I can't get DCS World to recognise it.

So I upgraded the software to 5.2.2 Final, but this wouldn't recognise my camera at all.

Please could you tell me, which is the latest compatible driver that I should be using
with my camera ?

Serial no. 126711
OS. Win 7 64 bit

Thanks.

Re: Confused by which driver to download.....

Posted: Wed Aug 06, 2014 8:27 am
by MikeWitham
Hello drex,

The software version 5.2.2 is compatible with your camera. I think there is a deeper issue that is preventing the system from working for you. I would like you to start a helpdesk ticket with me at help.naturalpoint.com so we can look into other options.

Best regards,

Re: Confused by which driver to download.....

Posted: Wed Aug 06, 2014 9:35 am
by drex
Thanks for the help and prompt response.

Now that you have told me that Version 5.2.2 is compatible with my camera,
I will try a few things (just to make sure, it isn't me) and if I still can't get it to
work, I will open a help ticket with you.

Thanks again.

Re: Confused by which driver to download.....

Posted: Wed Aug 06, 2014 10:54 pm
by drex
Just to let you know, that my problem has now been sorted, and would
like to say, thanks to your support team.

Re: Confused by which driver to download.....

Posted: Thu Aug 07, 2014 9:12 am
by MikeWitham
drex,

Thanks for the update, and I'm glad to hear that you are up and running again!

Regards,