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SmartNAV.exe is missing?
Posted: Sun Nov 02, 2014 4:10 am
by Kiamet
Hi,
When I opened SmartNAV today, the shortcut couldn't locate the exe file. In the Program Files (86)/Natural Point/SmartNAV folder, there is no SmartNAV.exe. Reinstalling and repairing will not make it reappear. Any idea why it might have vanished?
Thanks,
Casey
Re: SmartNAV.exe is missing?
Posted: Mon Nov 03, 2014 3:12 pm
by MikeWitham
Hello Casey,
Has there been any updates to your PC from last use until this use? Perhaps an antivirus update? The only time I have seen this happen has been when an anti-virus software updated, decided that SmartNav wasn't to be trusted and removed it, as if it were cleaning a virus.
Regards,
Re: SmartNAV.exe is missing?
Posted: Mon Nov 03, 2014 10:11 pm
by Kiamet
Hi Mike,
I set up my anti-virus to exclude the NaturalPoint folder And with a reinstall, The.exe file reappeared. Thanks for the tip!
Casey
Re: SmartNAV.exe is missing?
Posted: Tue Nov 04, 2014 1:17 pm
by MikeWitham
Casey,
Just out of curiosity, what anti-virus are you using?
Regards,
Re: SmartNAV.exe is missing?
Posted: Tue Nov 04, 2014 6:08 pm
by Kiamet
I'm using Avast.
Re: SmartNAV.exe is missing?
Posted: Wed Nov 05, 2014 12:46 pm
by MikeWitham
Kiamet,
Thank you.