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IR5 + Win10

Posted: Mon Sep 14, 2015 3:06 am
by wightpaul
hi, ir5 worked on all my games no prob.
now after Win10 update the ir program opens ok but PC wont recognise the camera
if u plug n unplug usb from pc u can hear it bing/bong, so u no the pc has something conected.
can see in device manager a unrecognised device which is the camera, but with no driver installed, the PC won't/can't d/l a driver to run it, have reinstalled IR program but no good still won't auto d/l a driver for camera,,,,,
plz help, am now at the limit of my PC brain,
can't see why it did and now won't d/l a driver, and can't see on any forums of ppl having anything close to problems i'm having
thx in advance Paul.

Re: IR5 + Win10

Posted: Mon Sep 14, 2015 2:37 pm
by MikeWitham
wightpaul,

This is an interesting issue. Would you please create a ticket with me at help.naturalpoint.com so I can better help you find a solution?

Regards,