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TrackIR keeps crashing in P3D

Posted: Mon Sep 28, 2015 8:12 pm
by GregJens
The subject line says it all - every 5 minutes or so - the following was a crash report that popped up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: TrackIR5.exe
Application Version: 5.2.0.200
Application Timestamp: 5110875a
Fault Module Name: TrackIR5.exe
Fault Module Version: 5.2.0.200
Fault Module Timestamp: 5110875a
Exception Code: 40000015
Exception Offset: 002b8531
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 77b9
Additional Information 2: 77b95a85bc418f16a41101c2855bc879
Additional Information 3: 6b14
Additional Information 4: 6b146db89e3a95e53b742e35f57d0776



Any help would be appreciated - used to run flawlessly....

Re: TrackIR keeps crashing in P3D

Posted: Tue Sep 29, 2015 2:22 pm
by MikeWitham
GregJens,

Would you please send me a list of your computer specs?

Regards,

Re: TrackIR keeps crashing in P3D

Posted: Wed Sep 30, 2015 7:47 pm
by GregJens
Windows 7 - 64 Bit
I-7 4790k (stock)
Z-97 Pro -Gamer
16 Gb DDR3 GSkillz RipJaw
EVGA GTX 980
500 Gb SSD

Re: TrackIR keeps crashing in P3D

Posted: Fri Oct 02, 2015 9:47 am
by MikeWitham
GregJens,

Are you using any add-ons in P3D?

Regards,

Re: TrackIR keeps crashing in P3D

Posted: Fri Oct 02, 2015 8:42 pm
by GregJens
I am using VRS superbug - however, the crash also occurs in stock P3D

Re: TrackIR keeps crashing in P3D - Mike?????

Posted: Wed Oct 07, 2015 10:16 am
by GregJens
Any thoughts on the issue? I provided sys specs as asked, and add ons - (I forgot) FSUIPC as it is required for VRS - as well some carenado aircraft. Never had an issue before. (last three months) this is a new build for me - but should not be a part of the problem.

Re: TrackIR keeps crashing in P3D

Posted: Thu Oct 08, 2015 11:18 am
by MikeWitham
GregJens,

I've been looking into this and I see no reason for the crash. I'd like you to remove TrackIR's software and install an older version. Just to eliminate our newest build as the culprit. I'd suggest installing version 5.1.3 Final.

Regards,

Re: TrackIR keeps crashing in P3D

Posted: Thu Oct 08, 2015 5:20 pm
by GregJens
will do will check this out over the weekend.

Re: TrackIR keeps crashing in P3D

Posted: Mon Oct 12, 2015 5:52 pm
by GregJens
Resolved - I think....

Re: TrackIR keeps crashing in P3D

Posted: Tue Oct 13, 2015 12:20 pm
by MikeWitham
GregJens,

That's a good start. Let's hope it is resolved completely.

Regards,