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Track IR issues
Posted: Sun Oct 18, 2015 7:12 pm
by tRAVIS218

- trackir.png (4.99 KiB) Viewed 5732 times
Hello, I think my track IR has met its maker. Windows 10 64bit, TrackIR5, it has been running fine and is now sporadic, and doesn't follow a time of day pattern. Here are some screen shots of what the camera sees. I have checked and re checked IR sources, these screenshots are from night time with a dark room...

Filtering and IR brightness, no matter the setting doesn't help.
Re: Track IR issues
Posted: Mon Oct 19, 2015 11:21 am
by MikeWitham
tRAVIS218,
For this issue, I'd like for you to create a ticket with me at help.naturalpoint.com so we can locate the source of the problem.
Regards,
Re: Track IR issues
Posted: Mon Oct 19, 2015 8:09 pm
by tRAVIS218
Thanks mike. Done.
Re: Track IR issues
Posted: Tue Oct 20, 2015 9:55 am
by MikeWitham
Hello,
Thanks, I sent you a message this morning.
Regards,