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Had one hell of a night.. managed to break both weak points.

Posted: Tue Dec 22, 2015 8:06 pm
by Malakie
Am wondering if there are part replacements.. I managed in less than 10 minutes to break both the joints on my TrackClip Pro unit Where it connects to the clip itself and out where the it holds the arm for the LED's, I manage to snap without even trying hard..

I broke one by accidentally hitting it while moving my headphones and the other using my hand to try and tape the broken joint so it would at least not move.....

Anyhow, are there any kind of replacement parts or pieces?

Re: Had one hell of a night.. managed to break both weak poi

Posted: Wed Dec 23, 2015 11:56 am
by MikeWitham
Malakie,

Submit a ticket and pictures of the broken TrackClip PRO to help.naturalpoint.com and I'll look into what we may be able to do to help.

Regards,

Re: Had one hell of a night.. managed to break both weak poi

Posted: Wed Dec 23, 2015 12:47 pm
by Malakie
Will do and thanks!