Hello,
in a multi-screen setup every time we put a directx (9 or 11) window in fullscreen mode on one of the screen
motive is unable to refresh its GUI, we need to close/re-open it!
please can you add a redraw option !?
fullscreen issue
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- Posts: 19
- Joined: Mon Mar 21, 2016 2:02 pm
Re: fullscreen issue
Hi,
Could you please email a short video displaying the issue to me? It can be a video from your phone is fine. We tried reproducing the issue here but were unable to do so.
What graphics card are you using?
Display driver version?
Could you please email a short video displaying the issue to me? It can be a video from your phone is fine. We tried reproducing the issue here but were unable to do so.
What graphics card are you using?
Display driver version?
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James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com
James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com
Re: fullscreen issue
hello,
sorry for the delay
here we go:
https://www.dropbox.com/s/22w873eyds0gl ... 9.MOV?dl=0
the issue happen only in DX9 since there's no "real" fullscreen mode in DX11
tested on GTX 970m and GTX 980 TI latest nvidia drivers!
C.
sorry for the delay
here we go:
https://www.dropbox.com/s/22w873eyds0gl ... 9.MOV?dl=0
the issue happen only in DX9 since there's no "real" fullscreen mode in DX11
tested on GTX 970m and GTX 980 TI latest nvidia drivers!
C.
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- Posts: 19
- Joined: Mon Mar 21, 2016 2:02 pm
Re: fullscreen issue
So it looks like the 3d viewport isn't refreshing once the other app is running. That is helpful to see. The rest of Motive still seems to be responsive correct?
A few work arounds while we attempt to fix the issue.
-See if you can toggle from perspective view in the viewport to an orthographic view. Then toggle back.
-Open a 2nd viewport to work inside of when the main one fails to refresh.
-If you have a 2nd pc for the fullscreen app to run on try streaming to it instead of doing a local loopback.
If you have any difficulty implementing these workarounds just let us know.
A few work arounds while we attempt to fix the issue.
-See if you can toggle from perspective view in the viewport to an orthographic view. Then toggle back.
-Open a 2nd viewport to work inside of when the main one fails to refresh.
-If you have a 2nd pc for the fullscreen app to run on try streaming to it instead of doing a local loopback.
If you have any difficulty implementing these workarounds just let us know.
-------
James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com
James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com