fullscreen issue

Post Reply
circuitb
Posts: 3
Joined: Sat Apr 09, 2016 5:49 am

fullscreen issue

Post by circuitb »

Hello,

in a multi-screen setup every time we put a directx (9 or 11) window in fullscreen mode on one of the screen
motive is unable to refresh its GUI, we need to close/re-open it!
please can you add a redraw option !?
Shagan.Overman
Posts: 19
Joined: Mon Mar 21, 2016 2:02 pm

Re: fullscreen issue

Post by Shagan.Overman »

Hi,

Could you please email a short video displaying the issue to me? It can be a video from your phone is fine. We tried reproducing the issue here but were unable to do so.

What graphics card are you using?
Display driver version?
-------
James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com
circuitb
Posts: 3
Joined: Sat Apr 09, 2016 5:49 am

Re: fullscreen issue

Post by circuitb »

hello,

sorry for the delay
here we go:
https://www.dropbox.com/s/22w873eyds0gl ... 9.MOV?dl=0

the issue happen only in DX9 since there's no "real" fullscreen mode in DX11
tested on GTX 970m and GTX 980 TI latest nvidia drivers!

C.
Shagan.Overman
Posts: 19
Joined: Mon Mar 21, 2016 2:02 pm

Re: fullscreen issue

Post by Shagan.Overman »

So it looks like the 3d viewport isn't refreshing once the other app is running. That is helpful to see. The rest of Motive still seems to be responsive correct?

A few work arounds while we attempt to fix the issue.

-See if you can toggle from perspective view in the viewport to an orthographic view. Then toggle back.
-Open a 2nd viewport to work inside of when the main one fails to refresh.
-If you have a 2nd pc for the fullscreen app to run on try streaming to it instead of doing a local loopback.

If you have any difficulty implementing these workarounds just let us know.
-------
James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com
Post Reply