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Streaming: Discontinuous Frame ID

Posted: Mon Aug 01, 2016 9:02 am
by pratik_chatrath
When we try to stream the data live on motive in the current window we keep getting a "Streaming: Discontinuous Frame ID" error. I think this is not allowing us to stream the data out. Can anyone help with this?

Re: Streaming: Discontinuous Frame ID

Posted: Tue Aug 02, 2016 10:25 am
by steven.andrews
Hello pratik_chatrath,

The warning you are describing could be a number of things, and it would be best if we could troubleshoot together. Could you please open a Support ticket with us at help.naturalpoint.com so we can look into this with you?

Best regards,
Steven
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Steven Andrews
OptiTrack | Senior Customer Support Engineer