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TrackIR 5 : Driver signature verification fails.

Posted: Sat Mar 11, 2017 3:57 am
by Joakim67
After installing the TrackIR 5 software (exactly as instructed) on Win 7 64bit, the device is not detected by the TracIR 5.4 program.

In device manager the TtrackIR 5 device has a yellow "!" and the text saying :

"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

I see multible treads about this problem, I just dont see any answers that work, except for disabling driver signage verification on startup of windows. Then it works fine, but then Arma 3 (Battleye) doesnt run!

So please help as fast as possible, i was so looking forward to using the TrackIR..

Re: TrackIR 5 : Driver signature verification fails.

Posted: Thu Mar 16, 2017 4:46 pm
by MikeWitham
Joakim67,

Our drivers are signed correctly. I am not sure why you are getting this error, could you please submit a ticket at help.naturalpoint.com so I can figure out what the problem is?

Regards,