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One marker but multiple markers tracked, why ?

Posted: Mon Mar 13, 2017 7:50 am
by julien_lu
Hello,

I've just captured the movement of the first participant of my research but I've got an issue with the tracking. I did my best to have the best conditions and calibration for tracking but still, I've got many markers tracked that I shouldn't have even after masked the unwanted markers. Is there a quick way to track only one point after the recording or do something to avoid the merging process in the edit mode ?
Right now, I have like 200-300+ markers to merge or swap for only one marker tracked.

Thanks for the answer

Re: One marker but multiple markers tracked, why ?

Posted: Mon Mar 13, 2017 2:16 pm
by steven.andrews
Hello julien_lu,

If you could please open a Support ticket with us at help.naturalpoint.com, this would allow us to troubleshoot your data with you.

If you could please provide a download link for a recording (.tak) in your ticket, this will help us to better understand the problems you are facing with your data.

Best regards,
Steven
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Steven Andrews
OptiTrack | Senior Customer Support Engineer