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My TrackIR is already failing

Posted: Thu Apr 27, 2017 7:13 pm
by tfogarty
Bought track IR about 3-4 months ago. Worked great for a while. Over the past couple weeks, intermittently would spaz out while flying in DCS (acting like I was looking backward when my head hadn't moved a bit). Last night it was happening more often than not and made the game unplayable. So i unplugged it and tried to plug it back in, and now the device isn't turning on or being detected by windows. What do I do? :x :x :x :x

Thanks for a quick reply Natural Point.

Re: My TrackIR is already failing

Posted: Mon May 01, 2017 10:08 am
by MikeWitham
tfogarty,

If you haven't already, please create a ticket with us at help.naturalpoint.com so our support staff can correct this issue for you as quickly as possible.