forums.naturalpoint.com

Posted: **Thu Jun 29, 2017 12:49 pm**

Hi,

I'm still learning how to use Motive and I have a problem when I record.

I recorded a scene using a single marker and a calibration with a mean error less than 1mm but after recording, I can see that a "clone" of the marker appeared.

I've attached an image where this happens.

: Example of the error; data.png (124.3 KiB) Viewed 2135 times

I want to know why this happens, if it is a calibration issue or the cameras, or another problem and how can I fix this issue.

Thanks in advance.

-L

Posted: **Fri Jun 30, 2017 10:47 am**

Hello lpinilla,

Thank you for reaching out to the community regarding your tracking results. This kind of issue would be difficult to diagnose here; please feel free to reach out to us at help.naturalpoint.com so we can troubleshoot together.

When contacting us, please provide a recording (.tak) showing the results from your screenshot. This will allow us to view your setup and look for possible causes.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer

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