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TrackIR 5 / Unknown device (Windows 10 Creators Update)

Posted: Tue Jul 04, 2017 10:23 am
by IronBee
Driver won't install on Win 10 CU on my main notebook, and all is ok on my netbook just with clean Win 10 (same on brothers notebook with Win 7, all is ok).
Already tried uninstall software> clean registry with keywords "NaturalPoint" and "TrackIR" > new download and admin's installation. Nothing works.
Please, help me figure out how to fix this ***.

P.S. Also tried to install driver manually from NaturalPoint folder and downloaded from NP Forums zip.
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Re: TrackIR 5 / Unknown device (Windows 10 Comunity Update)

Posted: Thu Jul 06, 2017 4:03 pm
by MikeWitham
IronBee,

Would you please create a ticket with us at help.naturalpoint.com? I'd love to be able to look into this issue a little more closely.

Regards,