forums.naturalpoint.com

Discussion and Support for the OptiTrack, SmartNav and TrackIR brands by NaturalPoint

Erratic movements of the cursor

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.

by artafel » Mon Feb 19, 2018 6:10 am

Hello
I have been using SmartNav for about ten years. First with Windows NT, then Windows 7 and now Windows 10 64 bit latest version. It has always worked well until a few days ago when the slider from time to time becomes completely crazy with erratic movements. The configuration has not changed. I use the same computer for two years and I have not changed anything in my installation in the room where I work.

I can not control the mouse anymore it's total panic.

What to do ?

Thank you for your reply.
artafel
 
Posts: 24
Joined: Fri Mar 02, 2007 8:14 am

by Chris.Johnson » Tue Feb 27, 2018 5:13 pm

Hello artafel,

I recommend to changing the mouse override Delay to 0.0. In windows 10 this can cause the mouse to do an unwanted pauses every now and then, and act erratic.



upload.png?sc=0-hiaugsgjlq-9bb76a9324789



Please let me know if this fixes your problem.
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint
Chris.Johnson
 
Posts: 39
Joined: Tue Aug 15, 2017 1:56 pm

by artafel » Fri Mar 02, 2018 5:43 am

The mouse override Delay is already at 0.0. This parameter has never changed position. It's always been at 0.0.
There was no change in configuration and environment.
It's really very problematic because I can not use SmartNav anymore.

Thank you very much for your help

A.
artafel
 
Posts: 24
Joined: Fri Mar 02, 2007 8:14 am


Return to SmartNAV Support