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Discussion and Support for the OptiTrack, SmartNav and TrackIR brands by NaturalPoint

Camera stops tracking

by Catah » Fri May 11, 2018 9:59 pm

I've had my Track IR for around a year now and I haven't had any issues. Recently I've been experiencing the camera stop tracking suddenly and today it's gotten to the point where I can't use it. I'll be sitting in front of the camera normally then suddenly the red lights will fade out and either be very dim or not there at all. The green light (left) may flicker a bit and it picks up the hat clip for maybe half a second when I move around. Sometimes it can hold the tracking again for a bit but it keeps dropping it soon after.

This is not an issue with other objects interfering with the IR light, I've sorted that out before as I used to have issues with my glasses. It is only tracking the three points on the hat clip and then it stops tracking altogether. In the camera view there is nothing. Like I said, sometimes it picks up the tracking but so far it keeps dropping it. Any help would be really appreciated.
Catah
 
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Joined: Fri May 11, 2018 9:53 pm

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