trackir5 does not work

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iceman
Posts: 1
Joined: Wed Jun 06, 2018 1:24 am

trackir5 does not work

Post by iceman » Wed Jun 06, 2018 1:34 am

Hello
I am using trackir 5.
When purchasing and installing HTC vive the other day, trackir 5 became inoperable.
The camera does not sense infrared light.
Of course, vive and base are turned off, and trackir 5 is started independently.
After that, I checked by connecting to another PC, but it does not work the same way.
Is there such a case?

Windows 10 64bit
nvidia GTX 1080
TrackIR Software 5.4.2

Tom Brown
Posts: 3
Joined: Tue Aug 28, 2018 8:10 am

Re: trackir5 does not work

Post by Tom Brown » Sun Sep 02, 2018 2:22 am

Hi Iceman!
Try to uninstall both of them and then reinstall them back, also try to start them in different order, like HTC vive first, then trackir 5 if not, reversed.
Also, have you installed lately any other new software?
Thanks!

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