TrackIR freaking out

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quaglinoman
Posts: 4
Joined: Sat Oct 12, 2019 7:46 pm

TrackIR freaking out

Post by quaglinoman » Sat Oct 12, 2019 7:52 pm

Was working fine yesterday, put it on today, fired it up and its spazzing all around. No interference, adjusted lighting, rebooted, tried a diff USB port.

Track Clip Pro

and tried the TrackClip also, same result. This tells me its software related

Chris.Johnson
NaturalPoint Employee
NaturalPoint Employee
Posts: 118
Joined: Tue Aug 15, 2017 1:56 pm

Re: TrackIR freaking out

Post by Chris.Johnson » Tue Oct 15, 2019 3:33 pm

Hello quaglinoman,

This could be due to extra lighting or reflections that are being seen by the camera. Are you anywhere near a window, or have any metal object near by? Are you using a Track Clip Pro, or the standard Hat Clip?

I would like to get a better sense of what the camera is seeing. If you right click in the display area and select 'Camera View', this will bring up a lager camera view. Is the Left LED on the camera Blinking repeatedly when this happens?
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint

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