Page 1 of 1

Track IR 3 Support

Posted: Sat Aug 08, 2020 4:39 pm
by kcfox
I haven't used my track IR 3 but the latest software says i need to active vector keys? Its been quite a while since I have purchased my rig and did not receive any keys at the time. Is my Track IR3 unit now useless or am I able to receive new keys. My email has probably changed since my purchase but I am more than happy to provide what information I can to prove my purchase.

Thanks

Kcfox

Re: Track IR 3 Support

Posted: Tue Aug 11, 2020 10:41 am
by jon.campbell
Hello,

If you can send an email to support@naturalpoint.com, we can get you taken care of.