Crash on Profile Save

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j9murphy
Posts: 1
Joined: Fri Aug 28, 2020 6:32 am

Crash on Profile Save

Post by j9murphy »

TrackIR is crashing every time I try and save a new profile. When I load it back up t shows the profile as corrupted. I've deleted all of the profiles and reinstalled and get the same behavior. Any ideas?
joe.lee
Posts: 55
Joined: Thu Nov 12, 2015 10:57 am

Re: Crash on Profile Save

Post by joe.lee »

If the profile is corrupted, or does not match the XML format that TrackIR uses, it could cause the crash.
Please make sure you are placing the files in the following directory to import them.
C:\Users\[your.username]\AppData\Roaming\NaturalPoint\TrackIR 5\Profiles

Also, you might want to try renaming the ProfileMap.dat file to ProfileMap-00.dat to make sure you have a clean version of that file also.
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