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cannot access to gamelist

Posted: Mon Mar 01, 2021 1:46 am
by egajet
I have TrackIR 4Pro for  a number of years and decided to try it in MSFS-Flight Simulator 2020.

I installed the software but cannot get MSFS from in the gamelist because when I click the TrackIR icon on the top-right corner and selecting “Check For Game Updates…” I always get an error saying:

"An error occurred while contacting the update server. The error was: The data is invalid" 

I do have the latest TrackIR software and I did uninstall/reinstalled it (at the default directory) but the problem persists. The same happens if I delete the settings.xml file.

Can anyone help please?
Thanks
ega

Re: cannot access to gamelist

Posted: Mon Mar 01, 2021 12:08 pm
by straylight
It looks like NaturalPoint is aware of the situation and working on it. They provided an update on another thread here: viewtopic.php?f=60&t=20017