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Is there a protective film over brand new trackir5?
Posted: Sun Dec 11, 2022 9:15 pm
by lo0githc
Just bought trackir5, i'm hearing some people say it comes with protective film over lense, but mine had none and is apparently brand new according to shop.
Cheers
Re: Is there a protective film over brand new trackir5?
Posted: Wed Dec 14, 2022 3:16 pm
by jillian.smythe
Hello lo0githc,
I would be happy to review photos of the unit you received. Please go to our website (
https://www.trackir.com/help) and fill out the contact form. Please be sure to including the serial number of your unit. Once we get your form, we will reply via email so that you can respond with the photos.
Kind Regards,